{"id":5063,"date":"2023-05-08T01:23:38","date_gmt":"2023-05-08T00:23:38","guid":{"rendered":"https:\/\/unikaborneo.com\/?page_id=5063"},"modified":"2023-05-15T12:46:27","modified_gmt":"2023-05-15T11:46:27","slug":"faq","status":"publish","type":"page","link":"https:\/\/unikaborneo.com\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tMost frequent questions and answers\u200b\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhen I sign up, a message saying email is in use. why?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
This means that your email was used for registration before. If you have forgotten password, click on the Forgot password link.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat shipping method do you provide?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We basically have 3 types of shipping method: DHL Express, EMS, air parcel & sea cargo for large items.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long do I need to wait for the items ordered to reach me?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
This depends on the copuntry you are residing in. If there are no dispute from Paypal, we will normally ship the items within 1 or 2 working days. Depending on your location, Express shipping take 3-6 working days. Standard shipping take 14-20 working days. Surface mail take 60-90 working days.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I pay with my Credit Card<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

On checkout, click pay with Paypal. At the Paypal Sign In page, click Pay with Credit Card. Fill in all required fields and proceed with the payment procedure.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I be redeem 10% discount on my first purchase<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

First, you will need to register as a member. An e-mail will be delivered to you with a promo code. Enter the promo code when checkout.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI have forgotten my password, what should I do?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
Click on My Account, After that click Forgot Password. Fill in the required fields and follow the instructions. An activation link will be sent to your email.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre there any restriction on these shipping method?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes. Express does not ship weapons. Standard does not ship long items. Surface Mail is only for orders weighting at 50kg or more.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat payment method do you accept?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We accept Stripes, Paypal and Credit Card Payment via Paypal<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tThe connection was interupted when I make payment<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You should receive a receipt of your orders via e-mail when payment was made successfully. If your payment was made but no receipt was received, please send us an e-mail with you order details.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tMy orders have not reached me within the agreed timeframe. What happen?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

If you have not received a notification from us stating that your order has been shipped within the agreed timeframe, please send us an email including the order number and if possible, the items you have ordered.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

FAQ Most frequent questions and answers\u200b When I sign up, a message saying email is in use. why? This means that your email was used for registration before. If you have forgotten password, click on the Forgot password link. What shipping method do you provide? We basically have 3 types of shipping method: DHL Express, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-5063","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/unikaborneo.com\/index.php\/wp-json\/wp\/v2\/pages\/5063","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/unikaborneo.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/unikaborneo.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/unikaborneo.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/unikaborneo.com\/index.php\/wp-json\/wp\/v2\/comments?post=5063"}],"version-history":[{"count":53,"href":"https:\/\/unikaborneo.com\/index.php\/wp-json\/wp\/v2\/pages\/5063\/revisions"}],"predecessor-version":[{"id":5388,"href":"https:\/\/unikaborneo.com\/index.php\/wp-json\/wp\/v2\/pages\/5063\/revisions\/5388"}],"wp:attachment":[{"href":"https:\/\/unikaborneo.com\/index.php\/wp-json\/wp\/v2\/media?parent=5063"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}