FAQ

Most frequent questions and answers​
This means that your email was used for registration before. If you have forgotten password, click on the Forgot password link.

We basically have 3 types of shipping method: DHL Express, EMS, air parcel & sea cargo for large items.

This depends on the copuntry you are residing in. If there are no dispute from Paypal, we will normally ship the items within 1 or 2 working days. Depending on your location, Express shipping take 3-6 working days. Standard shipping take 14-20 working days. Surface mail take 60-90 working days.

On checkout, click pay with Paypal. At the Paypal Sign In page, click Pay with Credit Card. Fill in all required fields and proceed with the payment procedure.

First, you will need to register as a member. An e-mail will be delivered to you with a promo code. Enter the promo code when checkout.

Click on My Account, After that click Forgot Password. Fill in the required fields and follow the instructions. An activation link will be sent to your email.

Yes. Express does not ship weapons. Standard does not ship long items. Surface Mail is only for orders weighting at 50kg or more.

We accept Stripes, Paypal and Credit Card Payment via Paypal

You should receive a receipt of your orders via e-mail when payment was made successfully. If your payment was made but no receipt was received, please send us an e-mail with you order details.

If you have not received a notification from us stating that your order has been shipped within the agreed timeframe, please send us an email including the order number and if possible, the items you have ordered.

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